This page is dedicated to answering frequently asked questions about our popular label printing and finishing solutions. If you have general or non-product-specific questions, or if your question is not addressed below, please contact us.
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FAQ for L801 Color Label Printer
What is the duty cycle of the printer (number of printing/day including size and coverage)? view answer
What is the life of the head at this duty cycle? view answer
- Print job type – For the same label design, printing in landscape orientation (as opposed to portrait) will utilize more nozzles across the width of the print head and thus reduces firing per nozzle. By printing in landscape orientation, this will help circumvent the overuse of certain nozzle groups on the print head. This in turn has the effect of extending the lifespan of the print head (with all else being equal).
- Environment and media cleanliness – Paper dust from the label stock and the dust in the area where the printer operates must be kept to the minimum. These minute dust particles may clog the tiny print head nozzles (Note that the Memjet print head has 1,600 nozzles packed in one inch) and render them unusable. For the best print head performance, we advise using label stocks that are cleanly converted. Paper dust is important to control. Check with your converter on what processes they have in place to ensure media cleanliness. For example, label converters may control dust level by converting in a closed room. Having an adhesive tacky media roll in each stage of the conversion process and/or vacuuming before finish packaging in shrink wrap etc. will also cut down on debris. Finally, ensuring the printer media cover is in place during printing will reduce dust. The decision to replace a print head will be based on the end-user expectations for print quality; there is no requirement that the print head must be replaced after printing a specific number of inches. From theoretical calculation, we estimate that the print head lifespan is about 3.5L of ink based on the assumptions that: a) Each inkjet nozzle has a typical life of 50 million ejections; b) All nozzles are fired (with a total of 70,400 nozzles in 5 channels); and c) 80% of the firing happens at 12ips (which uses 0.9pl/ejection) and the remaining 20% of the firing happens at 6ips (which uses 1.4pl/ejection).
What is the life expectancy of the printer at this duty cycle assuming that there is a regular service and preventative parts are changed at predefined times? view answer
What is the mean time between failures? view answer
How many linear inches can be printed without a visible print defect? view answer
Does there need to be a web cleaner? view answer
Does the printer handle fan fold stock? view answer
Does the printer handle tag and it so what is the thickest material it can run? view answer
What is the life of the cutter? view answer
Can the cutter be changed by the customer? view answer
What is the Preventative parts kit and cycle time for replacement? view answer
Can you switch pre-job servicing off? view answer
What is the time to first label based on the label defined in the duty cycle? view answer
Does the TTFL change between USB and Ethernet? view answer
Are there alternative servicing options? view answer
In single label print options how long between labels before the printer needs to service? view answer
If there a published list of materials that can be used with the printer in my region? view answer
How is the operator informed that the ink or consumables are running low / run out?view answer
Does the printer inform if consumables are low based on current job parameters? (e.g. If the printer warns (on the Control Panel, EWS and pop-up window on the Host PC) when the ink is low (5% left), and its running 8 x 8 full coverage at 12ips and knows it will run out of ink really quickly, does it warn early, or is this just a predefined percentage?)view answer
Has the driver been made to be used with all label design software packages?view answer
Does the driver have an API? view answer
Does the printer support USB 3? If not, why?view answer
Can the unit support 1000 base T Ethernet? view answer
Does the driver send 1000 copies of a file to printer or one copy and a command to print 1000 pieces of this?view answer
What is the estimated cost to print 1 square inch of material at 15% / 50% coverage?view answer
What is the UV resistance of the ink in outdoor (90,000 lux) / indoor (1000 lux)view answer
What is the shelf life of the print head? view answer
What is the shelf life of the ink?view answer
Does the printer have a shelf life? view answer
Does the printer support 110 / 220 VAC?view answer
Does the ink in the print head recirculated or purged to the waste ink reservoir?view answer
Does the ink tubes need to be bubble free? view answer
Given that label media/stock face cleanliness is an important factor to ensure the best performance with Memjet technology, how should the end-user communicate this requirement to their label converter?view answer
- Quality conscious label converters typically convert their labels in Separate enclosed room or separately from their label printing and post-print operation to minimize dirt or dust contamination from such operation.
- Vacuum or brush (made with anti-static material) debris off the web after the conversion process.
- Conduct regular QA audit to ensure that the media meets internal standard for cleanliness.
- Hence, the best approach is to work with a quality conscious label converter that already implement 2 or more of the measures mentioned above. Some of the label converter may take these extra measures, esp. vacuum the web prior as it is being converted at a nominal charge.
FAQ for DLP-2000 Digital Label Press
FAQ for the Afinia Label DLP-2000 Digital Label Press is coming soon.
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